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Home»Tech»The ACCC’s newest quarterly Broadband Report confirms what I already suspected: NBN Co’s speedy new tiers are completely smashing it
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The ACCC’s newest quarterly Broadband Report confirms what I already suspected: NBN Co’s speedy new tiers are completely smashing it

Buzzin DailyBy Buzzin DailyDecember 17, 2025No Comments6 Mins Read
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The ACCC’s newest quarterly Broadband Report confirms what I already suspected: NBN Co’s speedy new tiers are completely smashing it
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Ever for the reason that NBN velocity upgrades arrived in September this yr, I’ve been fairly vocal for my part of the worth provided by the NBN 500 tier. Though, up till now, that opinion has largely been speculative, on account of the truth that any claims round real-world speeds have come from suppliers themselves.

That’s all now modified because of the Australian Competitors & Client Fee (ACCC) releasing its newest Measuring Broadband Efficiency report. Revealed in the present day (December 17), the brand new report confirms that NBN 500 greater than delivers on the promised efficiency.

To present you a basic overview of the NBN 500 tier (and earlier than I get into some critical numbers), the ACCC confirmed that “[the] common obtain velocity on the upgraded NBN Dwelling Quick plan through the busy hours of seven to 11pm on weekdays was 503.9 Mbps, with 80.5 per cent of companies on this plan reaching a mean busy hour velocity exceeding 500 Mbps.” Briefly, NBN 500 plans are literally overdelivering on velocity, which additional cements them as an exceptional-value choice for any Aussie dwelling that may entry them.


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The highest-performing suppliers

As with earlier broadband reviews from the ACCC (which we frequently use right here at TechRadar to again up any claims we make when recommending sure web service suppliers), efficiency information is damaged down by supplier and by time of day. The ACCC depends on monitoring real-world clients’ connections, with the 9 suppliers talked about within the new report all having crossed a minimal threshold of 40 whole customers.These suppliers encompass the ‘large three’ of Telstra, Optus and TPG, together with a choice of smaller suppliers akin to Exetel and Leaptel. Information is then collected throughout all hours of the day and the recognized busy night hours of 7pm to 11pm.

In what could come as shocking information to some, Optus got here out on prime, delivering 104.5% of marketed plan speeds throughout all hours of the day and 103.7% through the busier hours. Exetel, which frequently performs effectively within the ACCC reviews, got here in a detailed second, recording 103.8% and 103.4% for a similar intervals, respectively.

Rounding out the highest three is TPG, which achieved 103.4% of marketed plan speeds throughout all hours and 102.8% through the busier night hours. You’ll be able to view the complete graph of ends in the picture under.

(Picture credit score: ACCC)

These figures do embody all plans provided by a supplier, so in Optus’ case which means the slower NBN 25 and quicker NBN 1000 plans are additionally thought of. In Exetel’s case, nevertheless, solely the NBN 500 is taken under consideration, for the reason that supplier has solely provided its new 500Mbps ‘One’ plan since June.

And in what could possibly be interpreted as proof that providing only a single plan can profit finish customers, (and ought to be less complicated to handle from the supplier’s perspective), Exetel was the one supplier of out of 4 the report talked about to efficiently ship 4 simultaneous 4K video streams 100% of the time. Aussie Broadband, Leaptel and Telstra have been additionally assessed – Telstra was capable of constantly obtain three streams with none points, whereas Leaptel managed two and Aussie Broadband may solely handle one.

Proof the fibre improve works

The principle factor to pay attention to with NBN 500 (and quicker) plans is that you just’ll want both a fibre to the premises (FTTP) or hybrid fibre coaxial (HFC) connection sort to entry them. When you don’t have one in all these but, you then’re possible eligible for NBN Co’s free fibre improve that can see the required gear for a FTTP connection put in for gratis. When you qualify for the latter I’d 100% suggest making the most of it.

Why? As a result of the ACCC’s information exhibits that clients with the mix of an FTTP connection and an NBN 500 plan stand to profit essentially the most. The info exhibits that this particular pairing resulted in clients reaching 102.9% of plan speeds throughout all hours of the day – or 514.5Mbps – and 102.5% through the busier hours – 512.5Mbps.


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Then again, clients on the identical plan with an HFC connection solely achieved 97.8% and 97.4% of plan speeds throughout the identical respective intervals.

(Apparently, clients with an FTTP connection and an NBN 750 plan achieved simply 97.6% and 97.3% of their marketed plan velocity – which to my thoughts simply reinforces what nice worth NBN 500 plans are.)

Young family sitting on sofa, all using phones and looking excited.

(Picture credit score: Getty Photographs)

Not on full fibre? No downside!

When you connect with the fixed-line NBN through an older know-how like fibre to the node (FTTN) or fibre to the curb (FTTC), then the utmost plan velocity you may obtain is 100Mbps. Whereas that could possibly be all of the velocity less-demanding households want, with 5x quicker NBN 500 plans often costing the identical as their 100Mbps counterparts, it makes extra sense to get the improve for my part.

Nonetheless, in case you are on both of those connection sorts, then the ACCC report has some excellent news too. The buyer watchdog discovered that clients who join through an FTTN connection have been capable of obtain 104.7% of plan speeds on NBN 25, 95.6% on NBN 50 and 90.1% on NBN 100. Whereas these final two figures are shy of 100%, they’re not too far off. Plus, these figures signify a mean of all of the suppliers monitored.

General, FTTN connections throughout all obtainable velocity tiers achieved 95.8% of their marketed plan velocity. FTTC fared batter, reaching 105.1% of marketed plan speeds throughout all obtainable tiers.

Which plans to get?

For my part, what the ACCC’s information in the end exhibits is that you need to be capable of flip to any NBN supplier for a quick service. It subsequently is sensible to go for a plan that’s reasonably priced. I’ve picked out what I believe are one of the best reasonably priced choices throughout every velocity tier under, and you too can click on by means of to my devoted guides for every tier for extra choices.

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