ServiceNow Chairman and CEO Invoice McDermott took the stage for a fireplace chat on the Residents JMP Expertise Convention on March 2, 2026, at 1:30 PM EST.
Patrick Walravens, from Residents JMP Securities Analysis Division, hosted the 40- to 45-minute dialogue, welcoming the viewers with enthusiasm.
Welcoming Remarks
Walravens opened by thanking attendees and highlighting the importance of McDermott’s participation. “Thanks all for coming. This can be a enormous deal with for me,” Walravens stated. “We’re simply delighted to have Invoice McDermott, the Chairman and CEO of ServiceNow, becoming a member of us for a fireplace chat.”
McDermott replied graciously: “Thanks for having me. It is an actual deal with.”
Walravens recounted his persistent efforts to safe McDermott’s attendance. “I used to be making an attempt to get Invoice to return to this for thus lengthy,” he famous. “And this time, he despatched me an e mail saying, ‘I might be honored to talk at your convention.'” McDermott affirmed his appreciation, including, “Thanks and I’m. It is nice to see you.”
Insights on a 2013 Guide
Turning to McDermott’s background, Walravens referenced a e-book printed in 2013. “When did this e-book come out?” he requested, confirming the 2013 launch date.
Walravens shared a private anecdote: “I used to be studying elements of it to my spouse and daughter final night time. This morning, whereas prepping for this assembly, I gathered the associates in my workplace, and Nick learn sections aloud.”
Story from Xerox Days
Walravens transitioned to a narrative from McDermott’s early profession. “What 12 months is that this, like ’83 at Xerox?” he requested. McDermott clarified, “This was 1984, the story.”
Walravens promised to share the story swiftly, setting the stage for deeper dialogue on McDermott’s experiences.

