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Home»Investigations»Immigrants Who Tried to Self-Deport with Trump’s CBP House App Are Caught in America — ProPublica
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Immigrants Who Tried to Self-Deport with Trump’s CBP House App Are Caught in America — ProPublica

Buzzin DailyBy Buzzin DailyOctober 10, 2025No Comments16 Mins Read
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Immigrants Who Tried to Self-Deport with Trump’s CBP House App Are Caught in America — ProPublica
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ProPublica is a nonprofit newsroom that investigates abuses of energy. Join Dispatches, a e-newsletter that spotlights wrongdoing across the nation, to obtain our tales in your inbox each week.

Reporting Highlights

  • Stoking Worry: The Trump administration’s immigration crackdown has left many immigrants afraid of being detained and deported. Some have opted to go away the U.S. on their very own.
  • Damaged Guarantees: The administration has promoted an app to assist immigrants go away the U.S. and promised to pay for flights and provides them $1,000. Some haven’t gotten what was promised.
  • Undesirable: Many immigrants, notably these from Venezuela, say they really feel caught. They’re undesirable within the U.S. and afraid to return to their homeland.

These highlights have been written by the reporters and editors who labored on this story.

She desperately needed to get in a foreign country.

It was mid-Could and Pérez, a Venezuelan mom of two, couldn’t survive on her personal in Chicago anymore. She’d been counting on charity for meals and shelter ever since her companion had been detained by immigration authorities after a site visitors cease earlier within the yr.

Pérez, 25, thought it’d be safer to return to Venezuela along with her youngsters than to remain within the U.S. Her request for asylum was nonetheless open and he or she had a allow to work legally, however so did a variety of different Venezuelans getting picked up on the streets and brought into custody. Authorities have been detaining immigrants no matter whether or not they’d adopted the foundations.

She had additionally seen how President Donald Trump singled out her countrymen, calling them gang members and terrorists, even sending a whole bunch to a international jail. She was frightened of getting detained, deported and, worst of all, separated from her younger daughter and son. They have been the rationale the household had come to the U.S.

Then she heard about Trump’s supply of a protected and dignified method out.

“We’re making it as straightforward as potential for unlawful aliens to go away America,” the president stated in a video on social media in Could saying the launch of Undertaking Homecoming.

He spoke a couple of cellphone app the place “illegals can e book a free flight to any international nation.” And he dangled different incentives: Eligible immigrants wouldn’t be barred from returning legally to the U.S. sometime, they usually’d even get a $1,000 “exit bonus.” Believing the president’s phrases, Pérez downloaded the CBP House app and registered to return to Venezuela along with her youngsters.

Months handed. Her companion was deported. In July, Pérez stated, she bought a name from somebody within the CBP House program telling her she’d be on a flight in a foreign country in mid-August. She started packing.

However because the departure date neared and the airplane tickets hadn’t arrived, Pérez bought nervous. Repeatedly, she known as the toll-free quantity she’d been given. Lastly, any individual known as again to say there is likely to be a delay acquiring the paperwork she’d have to journey to Venezuela.

Then there was silence. No additional info, no airplane tickets. Pérez registered on the app once more in August, then a 3rd time in September, as immigration arrests ramped up in Chicago.

Right this moment, Pérez feels trapped in a rustic that doesn’t need her. She’s afraid of leaving her condominium, afraid that she shall be detained and that her youngsters shall be taken away from her. “I really feel so scared, at all times wanting round in each path,” she stated. “I used to be attempting to go away voluntarily, just like the president stated.”

The Trump administration’s immigration crackdown is having the meant impact of terrifying folks into attempting to go away. There have been some 25,000 departures of immigrants from all nations by way of CBP House, in keeping with U.S. Division of Homeland Safety information obtained by ProPublica.

The information signifies that of these 25,000 folks, a bit greater than half of them returned residence with DHS help; practically all of the others who left the U.S. ended up returning on their very own.

And it’s not simply CBP House. Purposes for voluntary departures — a substitute for deportation granted to some immigrants who go away at their very own expense — have skyrocketed to ranges not seen since no less than 2000, reaching greater than 34,000 since Trump’s second administration started, immigration court docket information reveals. (The quantity is increased than in years previous, however nowhere close to the variety of immigrants the administration has deported this yr.)

However for a lot of current arrivals from Venezuela — arguably the neighborhood most focused by the Trump administration, and whose nation is now bracing for the potential of a U.S. invasion — leaving has not been so simple as the president has made it sound.

ProPublica spoke with greater than a dozen Venezuelans who stated they needed to take the U.S. authorities’s supply of a protected and straightforward return. They signed up months in the past on the CBP House app and got departure dates. However after these dates got here and went, these immigrants stated they really feel betrayed by what the president instructed them.

A part of the issue is tied to the dearth of diplomatic relations between Washington and Caracas. There aren’t any consular companies for Venezuelans within the U.S. Most of the a whole bunch of 1000’s of Venezuelans who migrated to the U.S. lately searching for asylum or different humanitarian aid entered with out legitimate passports, as Pérez did. However to get on a airplane for Venezuela, they’re being instructed they’ll want a particular journey doc generally known as a “salvoconducto,” or “protected passage,” from their authorities.

And relations between the 2 nations are getting worse. The Trump administration has pushed for regime change in Venezuela, despatched warships to the Caribbean and, in current weeks, blew up 4 Venezuelan boats it claimed have been transporting medicine to the U.S. Bracing for an invasion, Venezuelan President Nicolás Maduro has stated he’s able to declare a state of emergency to guard his nation, which may make it tougher for Venezuelans overseas to return residence.

The Venezuelans who wish to go away the U.S. described how CBP House representatives instructed them that their lack of passports wouldn’t be an issue and that the U.S. authorities would assist them receive the journey paperwork they wanted. Now they’re being instructed that they’re on their very own — in the event that they get any response in any respect.

The Trump administration was conscious of the potential challenges from the beginning. In his Could proclamation, the president directed the State and Homeland Safety departments to “take all acceptable actions to allow the fast departure of unlawful aliens from the USA who at the moment lack a legitimate journey doc from their nations of citizenship or nationality.”

In an announcement, a DHS spokesperson stated the company is working with the State Division “to accumulate journey paperwork for individuals who lack protected passage. To this point 1000’s of Venezuelans have already self-departed utilizing CBP House.” The State Division referred inquiries to DHS.

The inner DHS information obtained by ProPublica present practically 3,700 departures of Venezuelans by way of CBP House by means of late September. It’s unclear what number of Venezuelans have utilized. The DHS spokesperson stated the company couldn’t affirm the numbers and wouldn’t say whether or not this system is assembly projections. (A congressional committee has directed DHS to incorporate details about CBP House departures in month-to-month reviews the company beforehand printed, however has not printed on this administration.)

An estimated 10,200 Venezuelans have been deported between February and early October, in keeping with deportation flight information tracked by the nonprofit Human Rights First’s ICE Flight Monitor.

Most of the Venezuelans interviewed by ProPublica are moms of younger youngsters who say they determined to take the president’s supply after their work permits expired, their short-term protected standing was canceled or their spouses have been deported. Few are keen to return by land due to the hazards posed by cartel violence and kidnappings in Mexico — risks a lot of them skilled after they migrated right here.

Almost all of them, like Pérez, requested to not be recognized by their full names as a result of they’re afraid of bringing undesirable consideration to themselves and of the potential penalties of such consideration. Interviews with Venezuelan immigrants have been performed in Spanish.

Earlier than their departure dates got here and went, that they had made preparations to go away — turning over the keys to their flats, pulling their youngsters from college, delivery their belongings to Venezuela. And so they have sunk deeper into poverty because the weeks and months go.

Pérez utilized for her household to return to Venezuela by means of the CBP House app months in the past however has been caught in limbo in Chicago and not using a clear path ahead.


Credit score:
Jamie Kelter Davis for ProPublica

In Los Angeles, a household of 4 slept of their tiny Toyota Echo for weeks to avoid wasting on lease as they waited for his or her departure date. They offered the automotive and different belongings to pay for bus tickets again the best way they’d come. Almost two months after their return to Venezuela, they stated they’re nonetheless ready for the exit bonuses they’d hoped would assist them begin over.

In Youngstown, Pennsylvania, a mom of two stated she didn’t enroll her 8-year-old son in class this fall as a result of she assumed they’d be passed by now. She lately moved right into a good friend’s condominium in New York Metropolis and plans to show herself in to immigration authorities and ask to be deported.

“I don’t wish to be right here anymore,” the girl stated, between sobs. “What am I imagined to do?”

A number of immigration attorneys and advocates instructed ProPublica that they don’t belief the CBP House app or the Trump administration’s guarantees to assist immigrants self-deport. The Nationwide Immigration Legislation Heart lately printed a information explaining a number of the potential dangers of utilizing the app, reminiscent of leaving the nation with out closing an immigration court docket case and changing into ineligible for a future visa. Some attorneys stated they discourage purchasers from utilizing the app in any respect.

Ruben Garcia, director of Annunciation Home, a nonprofit in El Paso that helps migrants and refugees, stated within the present local weather, he understands why some folks may take into account the administration’s supply to go away. However, he stated, the supply needs to be backed by motion.

“Should you’re going to say you’re going to do that,” Garcia added, “then you definately rattling nicely higher be sure that it’s truthful and that it really works.”

Emily, a Venezuelan immigrant in Columbus, Ohio, holds her cellphone exhibiting an e-mail from the CBP House program.


Credit score:
Maddie McGarvey for ProPublica


CBP House changed an earlier app that the Biden administration had promoted to attempt to carry order to the hovering numbers of migrants trying to enter the nation. Pérez and different asylum-seekers used that earlier model, CBP One, to make appointments to strategy the border. Trump, who campaigned on the promise of mass deportations, ended that possibility on his first day again within the White Home.

In March, he reintroduced the app with the brand new identify and performance, permitting immigrants to alert the federal government of their intention to self-deport. It was a part of a $200 million promoting blitz meant to encourage immigrants to “Keep Out and Go away Now.” Two months later, Trump unveiled Undertaking Homecoming and the added incentives of free flights and exit funds. The administration moved State Division funds meant to assist refugees resettling within the U.S. to DHS to assist pay for the flights and stipends, in keeping with federal information and information reviews.

DHS officers have talked about the app in dozens of press releases about coverage adjustments and enforcement operations. For instance, within the September announcement that DHS was ending short-term protected standing for Venezuelans, officers additionally inspired Venezuelans to go away by way of CBP House. And immigrants who present up for his or her hearings at immigration court docket see posters taped on the partitions about the advantages they might get in the event that they “self-deport utilizing CBP House as a substitute of being deported by ICE.”

Emily and Deybis downloaded the app in June, when it appeared as if their life within the U.S. was collapsing. They stated they used the sooner CBP One app to strategy the border with their two youngsters in January 2024 and have been allowed into the nation with protections that have been imagined to final two years. They settled in Dallas, utilized for asylum and bought work permits; Deybis discovered a job in a resort laundry and Emily at a Chick-fil-A. Then, this spring, the Trump administration ended protections for immigrants like them and canceled their work permits.

They misplaced their jobs and will now not afford their lease. On the app’s sky-blue residence display, they noticed a drawing of a smiling man and girl holding palms with a baby. “Allow us to show you how to simply go away the nation,” one other display instructed them in Spanish. They agreed to share their cellphone’s geolocation, entered private info and uploaded selfies.

They acquired an automatic e-mail from “Undertaking Homecoming Help” explaining that they’d be contacted quickly by somebody from a toll-free quantity who would assist coordinate their journey. Inside weeks, they bought a name from an operator at that quantity who stated she labored on behalf of DHS.

Emily stated she made clear the household didn’t have Venezuelan passports however was instructed that wouldn’t be an issue; the U.S. authorities would procure any vital paperwork for them. They stated the operator gave them an Aug. 1 departure date and instructed them to count on their airplane tickets by e-mail.

Emily and Deybis offered their automotive and moved with their youngsters to Columbus, Ohio, the place Deybis’ nephew allow them to keep in his unfinished basement condominium till their departure. The airplane tickets by no means got here.

Then the nephew was detained in a site visitors cease and deported. Panicked, Emily and Deybis stated they known as the toll-free quantity many times, leaving messages that went unanswered. Emily submitted a brand new utility and despatched extra emails.

In mid-September, they bought an e-mail from the “CBP House workforce” telling them to contact the Venezuelan embassy in Mexico to get journey paperwork on their very own.

“We’re working very laborious in your case,” the e-mail assured.

After they known as the embassy, although, the quantity was busy. They discovered journey businesses that provide to acquire journey paperwork at a value however stated they have been instructed the Venezuelan authorities requires an arrival date and proof that airplane tickets have been bought. Emily and Deybis can’t afford them.

“Thanks a lot on your persistence and we perceive your frustration,” they heard again in one other e-mail. “Wait for brand new directions from DHS.”

As they wait, they fear about how they’ll survive when winter comes. Most days, Deybis visits native meals pantries and appears for discarded gadgets in alleys and on avenue corners that they will resell. Just a few weeks in the past, they offered their daughter’s mattress to assist pay the lease.

“We’d somewhat be in Venezuela with our household than endure right here,” he stated.

Emily and Deybis share a basement condominium in Columbus, Ohio with their two youngsters. They’re unable to work and have resorted to promoting the few possessions they need to feed the household.


Credit score:
Maddie McGarvey for ProPublica


Pérez stated her daughter was the household’s primary motivation to come back; the lady had been born with a coronary heart defect and wanted surgical procedure they might not discover in Venezuela, the place hospitals function by means of energy outages and have restricted capability for superior surgical procedures, to not point out provides.

“We didn’t come for the American dream, or for a home, or for some lifetime of luxurious,” stated Pérez. “What we needed is for our daughter to reside.”

She and her companion made the trek to the U.S. in 2023, along with her daughter, then 6, and their 4-year-old son. Pérez thought they did it “the straight away” by ready in Mexico for weeks till they bought an appointment to strategy the border by way of CBP One. After they have been processed, the household headed to Chicago, a metropolis that they had heard was a sanctuary for immigrants. At first they took shelter inside a police station, as a whole bunch of recent immigrant households have been doing on the time. Pérez stated medical staff who visited the station realized about her daughter’s situation and related the household to a hospital charity care program. The next spring, the frail little lady with darkish brown eyes bought the operation she wanted.

In late 2024, the household moved to South Florida, the place Pérez’s companion discovered work rebuilding houses broken by hurricanes. Then in February, he was arrested for driving and not using a license or registration. He spent about two months in jail earlier than he was transferred into immigration custody.

Pérez didn’t really feel protected in Florida anymore. She returned to Chicago along with her youngsters.

However because the months go with out a solution from the CBP House program, Chicago doesn’t really feel protected, both. This fall, the Trump administration zeroed in on town for immigration enforcement, sending within the U.S. Border Patrol. Pérez lately downloaded one other app that tells her whether or not there’ve been sightings of federal immigration brokers close by, and he or she watches movies of different immigrants getting arrested. Sooner or later in September, a federal agent shot and killed an immigrant in a close-by suburb. Pérez wonders if she may die, too.

On a sunny September afternoon, Pérez peered down the road outdoors her youngsters’s college, scanning for suspicious automobiles. Her daughter, who’s now 8, bounded down the steps first, sporting a pink bow and a broad smile. Her son, now 6, in a Spiderman shirt and a blue forged from a playground accident, appeared subsequent.

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They share their mom’s nervousness. On their stroll residence, Pérez’s daughter leaned over her brother and chided him for talking Spanish in public. The lady stated her instructor had warned her that federal brokers is likely to be listening.

It reminded Perez that she now wants to go away the U.S. for a similar cause she got here: her youngsters. She plans to register but once more on the CBP House app.

A woman, seen from behind, plays with two children on the floor of a dark room.

Pérez performs along with her two youngsters in Chicago. Her companion was deported earlier this summer season, leaving her unable to help the household alone.


Credit score:
Jamie Kelter Davis for ProPublica

Jeff Ernsthausen contributed information evaluation.

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