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Home»Investigations»The FCC Sends Billions to Alaska Firms Promoting Sluggish Web — ProPublica
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The FCC Sends Billions to Alaska Firms Promoting Sluggish Web — ProPublica

Buzzin DailyBy Buzzin DailyMay 19, 2026No Comments20 Mins Read
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The FCC Sends Billions to Alaska Firms Promoting Sluggish Web — ProPublica
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Reporting Highlights

  • Web Gold Rush: Alaskan firms are getting billions of {dollars} in public telecom subsidies, but the state ranks final in web velocity.
  • Subsidizing a Ghost City: The federal authorities pays one firm greater than $350,000 a yr to offer web to 300 buildings on an island of 80 individuals. 
  • Working From Jail: The proprietor of one other firm operated his telecom enterprise from behind bars and at the moment will get greater than $1 million a yr regardless of sooner choices for customers.

These highlights had been written by the reporters and editors who labored on this story.

Originally of his three-year federal jail sentence for felony tax evasion, Roger Shoffstall misplaced his phone privileges when a guard caught him operating his small Alaska telephone firm from behind bars.

He’s misplaced quite a lot of privileges through the years. Shoffstall, 75, can’t serve on a federal jury. In contrast to most Alaskans, he doesn’t obtain an annual Everlasting Fund dividend examine. And he isn’t allowed to personal a gun.

One factor by no means modifications, nevertheless: Every year, the federal authorities sends his firm, Summit Phone, greater than $1 million.

The cash comes from a particular authorities subsidy program that Congress created to convey quick, inexpensive telephone and web service to hard-to-reach locations. You assist pay for it.

Pull up your newest telephone invoice and search for a line labeled “Common Service Fund.” Some telephone firms checklist it as a “Common Connectivity Cost” or fold it right into a “Regulatory Applications & Telco Restoration Price.” It’s all the identical factor: a surcharge added to the month-to-month invoice of telephone clients all through the US.

The federal authorities and telephone firms don’t name it a tax — nevertheless it acts like one. Carriers should at the moment contribute 37 cents of each greenback of their interstate and worldwide telephone revenues to the fund.

In Alaska, the place many communities can solely be reached by aircraft or boat, the Federal Communications Fee has given telecommunications firms $4.6 billion in these subsidies since 2016. That’s greater than $600 per Alaskan per yr. Extra per resident than in another state.

But in spite of everything that spending, Alaska nonetheless ranks close to the underside for entry to the very land-based, high-speed web service the cash was meant to ship.

Some communities have but to be wired in any respect. In others, fiber-optic cables or microwave towers supply web with speeds that had been lately clocked, statewide, because the slowest within the nation. Even with the subsidies, the service comes at a steep worth to clients: typically lots of of {dollars} a month for web one-tenth what the FCC considers broadband high quality.

The federal program has stored cash flowing to firms like Shoffstall’s whose operators have troubled pasts. It additionally offers cash to firms like Shoffstall’s no matter how many individuals use their companies. And fewer and fewer Alaskans have achieved so since low-earth satellites from Starlink entered the market at higher costs. (Satellite tv for pc web doesn’t qualify for the subsidy however prices about $90 to $130 monthly for obtain speeds as much as 280 megabits per second in the identical service space as Summit Phone. In keeping with Summit’s web site, its quickest web plan in the identical area maxes out at 25 Mbps and prices $135 a month.)

Alaskans pay probably the most for telephone and web however get the slowest service. Please fill out our fast survey to share how a lot it prices you to get on-line and what you consider the service.

All of those excesses seem to fall throughout the program’s guidelines or the FCC’s discretion.

A telecom on the Aleutian island of Adak receives greater than $350,000 a yr to offer telephone and low-speed web companies to 306 buildings, in line with FCC information, though the state Division of Labor says the island is dwelling to fewer than 80 individuals. One enterprise proprietor stated everybody he is aware of on the island has moved on to Starlink anyway.

GCI, the state’s largest telecom and its largest subsidy recipient, received $466 million simply two years after its settlement with the federal authorities for alleged fraud associated to the identical subsidy program. (The settlement stated it was neither an request for forgiveness by GCI nor a concession by the Justice Division that the claims weren’t nicely based.)

Shoffstall and his legal professional didn’t reply to repeated interview requests or reply detailed questions despatched by e-mail. On Thursday, Shoffstall despatched two paperwork to the Anchorage Every day Information and ProPublica asserting that he’s a sovereign citizen of the US, an ideology that the FBI has described as “those that imagine that though they bodily reside on this nation, they’re separate or ‘sovereign’ from the US.” The FBI has categorized the extremist model of this motion as “home terrorism.”

Larry Mayes, the proprietor of Adak Eagle Enterprises, the corporate that receives the subsidy to offer web on Adak, declined to reply questions in regards to the funding. “You’ll have to speak to the FCC about that,” he stated, hanging up the telephone.

In a written response to questions, GCI stated it and different Alaska telecoms rely closely on the subsidies to offer companies throughout the state.

“Earlier than and after the settlement, GCI continued to work with the FCC and clients to offer high-quality communications companies in compliance with all relevant legal guidelines and rules,” the GCI assertion stated. “The settlement didn’t change Alaskans’ rising demand for these companies, GCI’s willingness to offer them, or the criticality of USF funding to the sustainability of these companies.”

The FCC didn’t reply to requests for remark. The company is weighing the way forward for this system and lately circulated a proposal to overtake or doubtlessly sundown components of the subsidy that funds firms like Summit.

Alaska telecom lobbyists and executives stated that the state offers a few of the most difficult geography to serve in the US, and that they’ve made nice progress in bringing web entry to Alaska.

Christine O’Connor, government director of the Alaska Telecom Affiliation, stated the subsidies have improved entry and lowered prices for rural Alaskans.

“There may be merely no means that rural Alaskan communities may very well be linked with Anchorage or with the remainder of the US and the world” if customers residing in rural Alaska communities needed to pay the total value, she wrote in a press release to the Every day Information and ProPublica.

However Daniel Lyons, a former legal professional whose regulation agency represented Verizon and AT&T and who now teaches web regulation at Boston Faculty Regulation Faculty, stated the subsidy program is damaged. The basic downside: Nobody has ever rigorously examined whether or not it really works.

“It’s not confirmed how profitable it’s,” stated Lyons, who focuses on telecommunications and web regulation, “as a result of the FCC shouldn’t be excellent at auditing its program.”

In Shoffstall’s case, the FCC pays his firm what works out to about $800 monthly per buyer. Lyons has advocated scrapping this method and sending the subsidy on to customers as an alternative, letting them select which supplier will get their cash. In Alaska, which may imply Starlink, although some new customers say they’re being charged a “excessive demand” charge of $1,500 to enroll, or its future satellite tv for pc opponents like Amazon Leo.

“If the objective is to ensure all people will get on-line,” Lyons stated, “you attempt to discover the households that may’t afford service at market charges and also you give subsidies to them immediately.”

Cash for Houses With No Web

Alaska’s outsized share of the subsidy traces again to a person memorialized with a life-sized bronze statue within the Anchorage airport.

Sen. Ted Stevens — “Uncle Ted” — spent 40 years delivering federal cash to Alaska and was nearing the peak of his energy in 1996 when Congress handed the Telecommunications Act, creating the fashionable Common Service Fund.

It was earlier than smartphones or Netflix. Most houses in America had no web, and by the late Nineteen Nineties “high-speed” service meant 200 kilobits per second — sooner than dial-up modems however too gradual to play high-definition video. In the present day, the FCC defines broadband, which is simply one other means of claiming high-speed web, as 100 Mbps. That’s 500 occasions sooner than within the ’90s.

As chair of the committee that managed the FCC’s finances, Stevens ensured Alaska telecoms obtained particular therapy, in line with Carol Mattey, a former FCC official who oversaw efforts to reform the subsidy.

“It will be suicidal to do one thing to make the top of the Appropriations Committee indignant at you,” stated Mattey, who served as deputy chief of the fee’s Wireline Competitors Bureau.

Stevens misplaced reelection in 2008 whereas below a corruption indictment that was later dropped. He died two years later in a aircraft crash on a visit from a non-public lodge owned by GCI, the Alaska telecom large. GCI’s present president and chief working officer, Gregory Chapados, is Stevens’ former chief of workers.

A GCI spokesperson wrote that whereas Stevens chaired the Appropriations Committee, he didn’t on the time chair the Senate Commerce Committee, which drafted the Telecommunications Act and oversees the subsidy program. Chapados, who served as chief of workers for Stevens from 1986 to 1992, was not concerned in creating the Telecommunications Act, the corporate stated.

The corporate stated it “maintains constructive working relationships with all members of our delegation to advocate on behalf of our clients and all different Alaskans.”

Nationally, the subsidy program permits funds to any firm that the FCC or state regulators have designated as an “eligible telecommunications provider.” How a lot they get is determined by whether or not they wish to present web to village colleges, well being care clinics or just distant communities.

Sen. Ted Stevens in 2008 Al Grillo/AP

In its assertion to ProPublica and the Anchorage Every day Information, GCI stated, “There are not any provisions within the Telecom Act extending particular therapy for Alaska.” However the state is handled in a different way in follow. In 2016, the FCC created a program known as the Alaska Plan particularly for carriers right here, permitting them to barter their very own efficiency targets reasonably than being topic to the identical value fashions utilized elsewhere.

Alaska’s geography made it particularly troublesome for the company to estimate the price of serving clients within the state, Mattey stated. The FCC assumed the businesses would solely set objectives that they’d be capable of obtain.

They tried to regulate the nationwide components for distributing cash to account for this issue, Mattey stated, however Alaska telecoms stored pushing again and FCC officers gave up.

“We tried so onerous to not deal with Alaska in a different way as a result of our objective was to create outlined deployment obligations for all firms, and we failed,” she stated of the 2016 reforms. “The political strain was too robust.”

Summit has obtained $12 million over the previous decade by promising to ship web to 337 places throughout a group of woodsy, roadside neighborhoods simply north of Fairbanks. Filings by Summit report dozens of latest connections in some years, a mixed whole of 271 as of 2025.

However in line with the FCC’s interactive map of all places U.S. telecoms report truly serving with web, the variety of clients utilizing Shoffstall’s service is way smaller. In a telephone interview, the corporate’s performing basic supervisor, James Perry, stated that Summit has about 120 web clients and 160 in whole.

Mattey stated the foundations of this system say nothing about ensuring the strains {that a} subsidy recipient builds truly get used — solely that they get constructed.

Firms that fall behind on constructing out their community can have their subsidies diminished. However they’re allowed to go on amassing money lengthy after the know-how they use has grow to be outdated, clients have moved on to cheaper and sooner alternate options or their group has grow to be a ghost city.

“They’re taking part in by the foundations, so to talk,” Mattey stated. “It’s a flat sum of money the federal government has determined they’re entitled to.”

Off the Grid

Shoffstall’s penchant for setting his personal guidelines first landed him in bother in 1996. State prosecutors charged him with a misdemeanor when he mailed paperwork whose tone and language mimicked courtroom orders to an Alaska financial institution, demanding cash.

The trial ended with out a verdict when Shoffstall agreed to alter his plea from not responsible to no contest. He obtained a suspended imposition of sentence, a judgment coming into a conviction with no jail time, contingent upon finishing probation. Over the a long time since, he has continued to file paperwork in state courtroom, federal courtroom and with the Alaska Division of Pure Assets claiming to be a sovereign citizen not certain by the identical courtroom methods as different Alaskans.

{An electrical} technician by commerce, Shoffstall purchased the enterprise for about $675,000 in 2000.

Shoffstall’s clients reside primarily within the hillsides north of Fairbanks. Some proper off the freeway. Some on the finish of snowy roads affected by warning indicators like: “You’re now not a trespasser. You’re a goal.”

Individuals moved right here when the famously unbiased and rough-edged metropolis of Fairbanks felt too urbane. They moved right here to get off the grid. Not on it.

Coniferous trees surround a lone wooden cabin sitting on a snowy hill with snow covering the roof. In the background is a blue sky with white clouds.
Lots of Summit Phone’s clients reside in rural, distant locations in Alaska, together with Cleary Summit, north of Fairbanks. Kyle Hopkins/ADN

Amongst Shoffstall’s clients was a Sunday college trainer who’d arrived in Alaska in 1981, answering telephones for a small insurance coverage firm.

Within the late Nineteen Nineties and early 2000s, nonetheless the times of landlines and dial tones, Lois Sannes discovered herself annoyed with a surcharge added to calls within the Summit service space. She started complaining to the Regulatory Fee of Alaska.

She wrote so many letters to the governor that somebody wrote again. Sannes met with an legal professional, who she stated advised her the IRS had launched a prison investigation into Shoffstall.

Individually, Shoffstall’s firm was below scrutiny from the regulatory fee itself.

When Summit sought approval for the charges it charged different telecom firms to make use of its telephone strains, the fee allowed them to take a look at Summit’s unredacted monetary studies. A advisor employed by the rival telecom firms testified to the fee that Summit’s spending appeared unusually excessive, poorly documented and in some instances tied to transactions between the corporate and Shoffstall himself.

Roughly 95% of the corporate’s income round this era got here not from telephone clients however the federal subsidy program and funds redistributed by way of the telecom trade itself, in line with audited monetary statements Summit filed with state regulators.

The dispute earlier than the regulatory fee ended when Summit and its opponents agreed to a settlement. The fee issued no findings on whether or not there have been certainly issues with Summit’s books, because the advisor’s report had outlined.

However a brand new authorized difficulty arose for Shoffstall — this time from the IRS, whose investigation Sannes had heard about. On Sept. 15, 2009, a federal grand jury indicted Shoffstall on allegations of felony tax evasion. The costs stated he “willfully evaded the fee of his revenue taxes” for not less than eight years starting in 1996.

Shoffstall’s former accountants testified towards him.

“I advised him that he was going to get nailed, that’s not a query,” licensed public accountant Garry Hutchison advised the jury. “The one query is whether or not or not it will convey the corporate down.”

A Fairbanks jury discovered Shoffstall responsible on Feb. 5, 2010, after a five-day trial.

The FCC has the ability to chop off subsidies to recipients convicted of fraud and different monetary crimes associated to the subsidy program. How carefully associated the crime have to be to the subsidy funds is up for interpretation by the company.

On one hand, Shoffstall’s indictment stated he used his place operating a federally sponsored firm to hinder the IRS investigation. On the opposite, the conviction was for tax evasion associated to cash he personally owed the IRS.

There may be precedent for the FCC carefully scrutinizing a subsidy recipient who’s been convicted of evading private revenue taxes.

The FCC Wireline Competitors Bureau directed the Common Service Fund’s administrator to look into whether or not Hawaii-based Sandwich Isles Communications misused its subsidy {dollars}. The motion adopted proprietor Albert Hee’s conviction on federal tax crimes in 2015.

The FCC fined Sandwich Isles and Hee $49.6 million and ordered the corporate to repay $27 million in what it described as improperly obtained subsidies. Hee’s attorneys contested the costs, arguing that he had hid nothing and that the federal government mistook accounting errors for prison intent. A jury disagreed.

It’s not clear whether or not the FCC investigated Shoffstall after his conviction; the company didn’t reply to questions in regards to the case.

However information present that Shoffstall’s firm steadily continued to obtain Common Service Fund subsidies, even whereas Shoffstall was in jail. Two months after his launch in January 2013, Summit reported amassing $1.1 million in annual subsidies.

When Shoffstall’s probation officer advised a federal decide that Shoffstall was ignoring his probation necessities, he was arrested on Dec. 9, 2013, and went again to jail for a number of months. His firm obtained $859,393 in Common Service Fund subsidies throughout that point.

Within the years that adopted, the subsidies to Summit grew. FCC knowledge exhibits Summit in 2016 obtained one of many highest ranges of federal subsidies per buyer within the nation.

As of that yr, Shoffstall’s firm paid him an annual wage of as much as $121,000 and paid an annual dividend of as much as $155,000 to a holding firm for which he was the only shareholder. His firm stopped publicly disclosing that info after 2016, because the Regulatory Fee of Alaska stopped requiring detailed annual reporting, leaving far much less monetary info out there to the general public.

Sannes, the previous Summit buyer who as soon as pressured state regulators to take a more in-depth take a look at the corporate, now lives in Wisconsin. Requested if she was stunned to be taught that the corporate’s subsidies not solely proceed at the moment, however have elevated to $1.5 million a yr, Sannes stated she had assumed his prison conviction alone would have been sufficient to chop off the cash.

“I’m horrified,” she stated.

Unplugged

Summit Phone is known as for a mountaintop, Cleary Summit, outdoors Fairbanks. Sled canines could be heard howling from their plywood homes, and occasionally a semitruck barrels down the freeway, swirling snow because it hauls gold ore from open-pit mines.

Within the winter, you would possibly see a rocket launch from a valley just a few miles north, from the world’s solely rocket launch website operated by a college. The hills are recognized for world-famous aurora borealis shows, and a group of Airbnbs and lodges line winding roads.

Because the subsidies flowed to Summit, Shoffstall continued to create and distribute paperwork supposed to appear to be courtroom orders. He submitted paperwork in federal courtroom arguing he didn’t must pay taxes — in a single 2017 submitting accusing the federal authorities of “excessive crimes” towards him, in one other issuing what he known as a “abstract judgment” towards President Donald Trump for “fraud, collusion and conspiracy.”

None of this stopped the state’s telecom trade from spotlighting him as a poster baby. O’Connor, the chief director of the Alaska Telecom Affiliation, cited Summit to state lawmakers in 2018 for example of an organization pressured to “muddle together with the out of date know-how” reasonably than improve its community due the burden of state overregulation. Elevating the charges to offer upgrades would have required Summit to make its case to regulators that the charge will increase had been vital.

Requested whether or not it was an acceptable use of public funds for a corporation like Summit to obtain roughly $10,000 per buyer per yr in federal subsidies, O’Connor didn’t immediately reply. In a written response, the Alaska Telecom Affiliation stated this system “is particularly designed to help constructing and working telecommunications networks in high-cost areas” and that collaborating suppliers “are topic to FCC program necessities, reporting obligations, and oversight.” Requested whether or not it stood by its 2018 characterization of Summit, O’Connor stated her testimony was centered on the challenges going through smaller suppliers usually.

Shoffstall by no means upgraded to broaden its service. In keeping with the FCC broadband map, Summit’s tools at the moment stays incapable of delivering web sooner than 25 Mbps — one-fourth the FCC’s present definition of broadband.

In the meantime, the web market has modified. Some Alaskans now not want or need the slower sponsored service.

A grid of headshots. Shoffstall’s photo shows him wearing sunglasses, an aqua shirt and gray pants in front of a river, holding a large, reddish-gray fish.
Members of the Alaska Telecom Affiliation board, together with Shoffstall, center of backside row. Regardless of his conviction for private tax evasion, the affiliation highlighted Shoffstall and Summit in 2018. Screenshot by ProPublica

One current Saturday, 74-year-old Philip Marshall shoveled a waist-high tunnel by way of the snow to a cabin close to the highest of the mountain. A wooden carver, he wore a pink ski cap adorned with the flag of Denmark. Requested about his web entry, he invited a reporter inside and made a pot of black tea.

Marshall stated his spouse, Janet, moved into this cabin earlier than he met her. The development increase for the 800-mile trans-Alaska oil pipeline had raised rents so excessive inside Fairbanks’ metropolis limits in the course of the mid-Nineteen Seventies that she moved right here out of city. Like many cabins outdoors Fairbanks, the house is “dry,” that means there’s no operating water. Previous-timers hauled the constructing itself up the aspect of the mountain on sleds.

In interviews, a number of of Marshall’s neighbors stated they don’t have any complaints in regards to the web speeds Summit offers. One stated she pays Summit $95 a month and the web is okay for her wants. One other, who retired after a profession engaged on distant Alaska radar websites, stated he makes use of the service too. However he’s lately added satellite tv for pc web.

Others who’ve opted for the low-orbit satellite tv for pc dishes, which ship speeds as much as 10 occasions sooner than Summit for about the identical worth, have dropped their Summit plans altogether. One particularly clear night lately, Marshall stood within the snow and counted 18 satellites passing overhead inside 9 minutes. “Starlink,” he stated.

The corporate and company mother or father SpaceX didn’t reply to questions and don’t publicly launch the variety of customers in Alaska. However Ookla, an organization that provides instruments individuals can use to check their web velocity, provided a proxy measure: About 1 in 10 Alaskans who examined their dwelling web velocity by way of Ookla linked by way of Starlink, in contrast with roughly 1 in 67 in California.

The Marshalls haven’t felt the necessity to pay for both service. Their cellphones give five-bar, 5G service from a close-by tower. Ending his tea, Marshall pulled on his jacket to move again outdoors. Nonetheless must shovel a path to the outhouse, he stated.

Within the nook of the room, a plastic field the scale and shade of a concrete brick sat close to the ground. It was for the Summit web line that public subsidies pay the corporate roughly $10,000 a yr to offer. Unplugged and unused.

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