It was a progressive masterstroke: give Massachusetts inmates limitless, free telephone calls. What may go improper? Two years and $12.5+ million taxpayer {dollars} later, the reply is: a lot.
Gov. Maura Healey signed a invoice into legislation in late 2023 that requires the state Division of Correction and all state sheriffs’ workplaces to offer inmates with entry to pc tablets and telephone calls, freed from cost to each the particular person initiating and receiving the communication. The concept was not with out some advantage.
“No price calls will alleviate the monetary burden and take away obstacles for a person in MA DOC custody to remain linked with their exterior assist system,” former DOC Commissioner Carol Mici stated in a press release on the time Healey began this system. “Sturdy household assist helps to advance the rehabilitative course of, reduces recidivism, and contributes to profitable reentry upon launch.”
However speak, because it seems, isn’t low-cost.
Bristol County Sheriff Paul Heroux has stated that the so-called “No Value Communications” program price taxpayers about $12.5 million for all sheriffs’ workplaces throughout the state final fiscal 12 months, together with about $2 million on the jail he oversees in southeastern Massachusetts.
These calls are free to inmates and their households and associates on the surface, however to not taxpayers. The state takes pains for example how President Trump’s funding cuts are impacting Bay Staters, however applications just like the jail telephone invoice spendathon shouldn’t be let off the hook.
Whereas the telephone payments are up, inmate participation in state-funded re-entry applications are down.
Heroux has identified the “unintended penalties” of the legislation, together with how some inmates in Bristol County have talked on the telephone “a lot” that they’ve determined to forgo numerous programming.
Which defeats the aim of the “rehabilitative assist” all these free telephone calls have been presupposed to bolster.
And never everyone seems to be utilizing that telephone name to verify in with Ma again residence. The Bristol County jail, Heroux has stated, has additionally seen a rise in witness intimidation, violations of restraining orders, and alternatives for inmates to “plan felony exercise.”
It shouldn’t come as a shock that some individuals sentenced to jail for felony exercise will proceed to pursue felony exercise.
The Division of Correction use to cost 12 cents per minute for calls, whereas county jails charged 14 cents per minute. Whoever acquired the decision can be charged.
Sure, there are inmates who profit from calls to their households and assist programs exterior jail and who use these calls as a method to connect with residence and neighborhood on the highway to a greater life as soon as they’re out. Youngsters ought to have the ability to contact their incarcerated mother and father; they’re harmless in all this.
However a $12.5M yearly telephone invoice is an excessive amount of for taxpayers, and this system wants an overhaul.
Heroux is teaming up with state Rep. Adam Scanlon, a North Attleboro Democrat, on laws that would offer inmates a minimal of quarter-hour of calls, however not more than 60 minutes, every day, whereas permitting discretion on the length of calls at correctional services.
“The present system, with limitless calls, has created unsustainable prices for county sheriffs and taxpayers,” stated Scanlon.
Dial it again.

