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In style synthetic intelligence (AI) chatbot platform Character.ai, extensively used for role-playing and artistic storytelling with digital characters, introduced Wednesday that customers underneath 18 will not have the ability to have interaction in open-ended conversations with its digital companions beginning Nov. 24.
The transfer follows months of authorized scrutiny and a 2024 lawsuit alleging that the corporate’s chatbots contributed to the demise of a teenage boy in Orlando. In response to the federal wrongful demise lawsuit, 14-year-old Sewell Setzer III more and more remoted himself from real-life interactions and engaged in extremely sexualized conversations with the bot earlier than his demise.
In its announcement, Character.ai stated that for the next month chat time for under-18 customers will probably be restricted to 2 hours per day, step by step lowering over the approaching weeks.
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A boy sits in shadow at a laptop computer pc on Oct. 27, 2013. (Thomas Koehler/Photothek / Getty Photos)
“Because the world of AI evolves, so should our method to defending youthful customers,” the corporate stated within the announcement. “We have now seen current information experiences elevating questions, and have obtained questions from regulators, in regards to the content material teenagers might encounter when chatting with AI and about how open-ended AI chat usually may have an effect on teenagers, even when content material controls work completely.”

Character.ai brand is displayed on a smartphone display screen subsequent to a laptop computer keyboard. (Thomas Fuller/SOPA Photos/LightRocket / Getty Photos)
The corporate plans to roll out comparable adjustments in different nations over the approaching months. These adjustments embrace new age-assurance options designed to make sure customers obtain age-appropriate experiences and the launch of an unbiased non-profit targeted on next-generation AI leisure security.
“We will probably be rolling out new age assurance performance to assist guarantee customers obtain the precise expertise for his or her age,” the corporate stated. “We have now constructed an age assurance mannequin in-house and will probably be combining it with main third-party instruments, together with Persona.”

A 12-year-old boy varieties on a laptop computer keyboard on Aug. 15, 2024. (Matt Cardy)
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Character.ai emphasised that the adjustments are a part of its ongoing effort to stability creativity with neighborhood security.
“We’re working to maintain our neighborhood protected, particularly our teen customers,” the corporate added. “It has at all times been our aim to offer a fascinating house that fosters creativity whereas sustaining a protected surroundings for our total neighborhood.”



