Up to date at 8:40 p.m. Pacific.
Alaska Airways mentioned it’s recovering from an IT outage and “actively restoring operations” as of seven p.m. Thursday after grounding flights throughout the U.S. for about three hours.
In an announcement despatched to GeekWire, Alaska mentioned the outage started round 3:30 p.m. PT with a failure on the firm’s major knowledge heart.
“The IT outage has impacted a number of of our key programs that allow us to run varied operations, necessitating the implementation of the bottom cease to maintain our plane in place,” the corporate mentioned. “The security of our flights was by no means compromised.”
The outage was not a cybersecurity occasion or associated to different occasions, in response to Alaska.
Flights are resuming however passengers at some airports are going through lengthy delays as they await inbound planes.
Throughout the outage, passengers on Reddit reported that some planes had been sitting on the tarmac or de-boarding. Clients additionally reported points with the corporate’s app and web site.
It was Alaska’s second outage in three months. The Seattle-based airline grounded flights after an outage in July that lasted about three hours.
